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I too had a problem, but figured out you MUST GO TO: SIMPLYACTIVATE.com instead off simplywireless I hope this is helpful. As I must use at least 80 words to post this to the site I will write a bit about my LG Tracfone's. I have bought LG phones from HSN every few...
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I didn't like
  • Needs to redirect to simplyactivate dot com
#754277
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Can't get a answer on phone or email to replace my husband s phone . That he lost . I have tried calling many times . It only rings two times . Then stops . The email says try some other time . I'm kinda tried of dealing with this *** . Would like to know what is going...
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WirelessCenter
WirelessCenter

Our apologies for any difficulty with requesting a Wireless4Life replacement as we have experienced a system issue. Please contact us via email care@simplywireless.com - incl...

1.0
Rose City, Michigan
I didn't like
  • No human to talk to
#742107
Reply to reviews
Was promised 1500 minutes ,got 1200 minute, will call BBB next day, this is not right cant talk to a live person to complain. got the phone from Evinelive.com called them and they could not do anything, i feel they should not sell things like this and deceive the...
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WirelessCenter
WirelessCenter

Please contact The Wireless Center (care@simplywireless.com). Provide your order number, the channel where you purchased and your wireless phone number. We will have TracFon...

I didn't like
  • No human to talk to
#740413
Reply to reviews

Simply Wireless Phone Activation Review

Simply Wireless
#730554
I called to get my phone activated the message said it couldn't be activated at this time I bought it from hsn please help I'm frustrated lg
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Cell Phone Review

Simply Wireless
#697757
Well here is another dissatisfied customer i purchased two phones which came with a months service ive been trying all evening an still can't get thru worst experience ever
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Simply Wireless Phone Activation Review

Simply Wireless
#697710
Unable to reach someone about the activation of my phone.cannot locate my phone number
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Cell Phone Minutes Review

Simply Wireless
#646767
I need to add airtime 1200 mins. My phone triple. On line dbl mins. I better connect.
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This is the worst company I've ever encountered I ordered two phones from hsn they was supposed to come with fifty dollars I got that yet an android bundle pack came with it u put your order number in it acts like it's wrong an hsn said if I don't get the fifty dollars...
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Anonymous
andrew

yes you are right the same thing happen to me and I think hsn should have giving us the $50

WirelessCenter
WirelessCenter

We apologize that you are having difficulty. Please email us at hsncares@simplywireless.com, provide your order number(s). Please attention your email to Stacy (director of ...

1.0
Charlestown, Indiana
#706981
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I have been trying to transfer my old tracfone to my new Samsung galaxy android smartphone,serial no.268 435 463 201 002 426. My order no.1250457134. I have talked to at least 4 tracfone people and got a different story every time, and at least 3or4 hsn people, with no...
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WirelessCenter
WirelessCenter

Hi, this is Stacy with The Wireless Center. I reviewed your order. I see that you spoke with one of our Wireless Center agents on 9/5/2015 who provided the PIN to you over th...

Keyser, West Virginia
#702225
Reply to reviews
Sirs: When I purchased this phone, I didn't realize that I could have received a PIN number. I must have missed the instructions with all the confusion and fine print! If I'm still eligible to receive the PIN, please let me know and also, why is it necessary to receive...
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WirelessCenter
WirelessCenter

Instructions to obtain the promotional service is located on the Welcome Guide enclosed with your shipment. You have 60 days to obtain the promotional service. HSN also has ...

Anonymous
Anonymous

In the promotion we used (from an HSN buy), on the first screen at simplyactivate dot com you enter order number and zip code. The next screen has a big long number that you a...

3.0
#691694
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Have tracfone lg android 4.5 touchscreen. From qvc. Order number. 4652500234 fone number 3083509195. Zip.68901. It is activated when i make a call. It says this is horzen center and can not compelt my call.wont let me go on wireless tracrone to make calls. Am i...
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Anonymous
Anonymous

My issue I cant get anyone to give me a customer service telephone number where I can talk to a person.They want my telephone number and they will call me.?

Anonymous
Anonymous

My issue I can get anyone to give me a customer service telephone number where I can talk to a person.They want my telephone number and they will call me.?

#652263
Reply to reviews
Called several times to activate new phone and get free time and 1200 minutes, tried both web (www.simplyactivat.com) and 1-888-238-0828 number - automated system says they have no record of sale. I called QVC customer service several times, they confirm the order...
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Anonymous
kb

these promos are bs ive never had a problem until i got this code which doesnt work hsn gave me this plan and i cant even use it

Anonymous
Anonymous

OMG this is BS!!! I tried calling yesterday and now again today and I get through all the promps and then in the end it 'can't' process my request and to call back later........

#649140
Reply to reviews
tried to call 1-8882228484 to get airtime PIN. They keep saying their system is down. HSN customer service unable to help me. i called this number the whole day many times without success. Do not buy this phone. Sold by HSN. Not worth the trouble. It tarnishes their...
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Anonymous
Anonymous

I am having the same problem it 3 days now. no help from customer service in getting phone activated

WirelessCenter
WirelessCenter

Please email us if you have any difficulty with our automated system. For our HSN customers - hsacare@simplywireless.com. On the system is down message - we do provide an alt...

1.0
#645932
Reply to reviews
I mailed in old cell phone on 1/31/15 as you requested to receive 600 minutes on new cell phone (301-717-6258). I did not forget that the minutes were to be added in 6-8 weeks. Now it's 5/18/15, so you've had ample time to give me the minutes. Your phone #...
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WirelessCenter
WirelessCenter

I apologize you had any difficulty. I reviewed our Bonus Minute file and was not able to locate a submission for the bonus minutes for your QVC order. I also reviewed our em...

#637827
Reply to reviews