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Ordered online through Boost Mobile. No one from Boost will take responsibility for the transaction. My issue is that I was charged twice and simply wireless has no support through 1-800 numbers or their local 703 area code number. I have passed this information over...
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WirelessCenter
WirelessCenter

Please contact us regarding your double charge issue. You did not provide an order/confirmation number in your complaint so I am not able to review the charges for your order...

#636433
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I received a Tracfone which I believed to be BRAND NEW and it was not.Asked tracfone to send a new one and they refused because they had previously sent another phone(have no way of knowing if it was new or not)and I returned it unopened because all the systems were...
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WirelessCenter
WirelessCenter

Please contact The Wireless Center (care@simplywireless.com) - provide your order number and we will be happy to assist you with this situation.

I didn't like
  • No body speaks englis
#618405
Reply to reviews
I too also lost 1200 minutes. I activated the phone a week ago yesterday, which was still within the 60 days, but the 12000 minutes didn't show up so I called The Wireless Center. They told me that I had to do the *22980 thing again. So I did, and the message said...
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WirelessCenter
WirelessCenter

Please contact us at The Wireless Center - we do have a message system, but we do return calls within the same business day. You may also contact us via email.

I didn't like
  • Automated customer service
#615967
Reply to reviews

Phone Activation Review

Simply Wireless
#615221
Yes! I brought 2 phones for 1200 minutes, texts and data . I only could activate one phone .l could not get another pin number for the other.Im so disappointed with Tracfone & QVC for the scam! Fix it Now!!!!
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I purchased a TRACFONE FROM QVC. I RECEIVED THE PHONE AND THE ORIGINAL 1200 MINUTES. IF YOU SENT BACK ON OLD TRACFONE THEY WERE SUPPOSED TO SEND YOU 600 MINUTES, 600 TEXTS AND 600MB OF DATA AS A BONUS. WELL DONT BELIEVE THAT..I SENT BACK A PHONE AS SOON AS I...
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WirelessCenter
WirelessCenter

the site www.simplywireless.com is not utilized for our QVC customers - I am sorry if someone gave you this information - it is inaccurate.Please email qvccare@simplywireless....

WirelessCenter
WirelessCenter

Hi - I am with the Wireless Center - please email us at qvccare@simplywireless.com and provide your QVC order number - we will be happy to assist you. We do not have a website...

#601449
Reply to reviews
I tried calling to get my promotional minutes add, she hung up on me! I did it on line said minutes were added never showed up on my. Now it won't let me try to do it again. I bought this phone to get the extra minutes and now it won't go thru. I don't know where else...
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WirelessCenter
WirelessCenter

I am with the Wireless Center - please contact us and provide your QVC order number. We will be happy to assist you in obtaining the promotional minutes.

3.0
Cobleskill, New York
I didn't like
  • Nobody speaks English
#577461
Reply to reviews
I transferred my phone number and minutes from one tracfone to this tfl39c phone and am unhappy with it, but will lose my minutes if I transfer back my phone number to my old phone. It is nothing but a rip off and I am not happy with tracfone. I have had phones with...
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WirelessCenter
WirelessCenter

I am with the Wireless Center. I am sorry you had a poor experience. While TracFone is not able to transfer minutes from Android to non-Android phones - you may contact us at...

Anonymous
Jerr

And if you ordered yur phone from QVC after October something, and before Dec 24, you have until Jan 31, 2014 to return it. So, you could buy another Android, such as the LG ...

I didn't like
  • No human to talk to
#572997
Reply to reviews
Can't redeem my 1500 minutes I paid for. Bought phone from qvc. I activevated prior to 60 day expiration date. It was phone must be activated before the 60 days not redeem 1500 minutes prior to 60 days. After several calls to get the correct number to call the...
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WirelessCenter
WirelessCenter

I am with The Wireless Center - it is stated that you must add/redeem the promotional minutes with 50 days of your QVC order date. There was also a Welcome Guide included in ...

I didn't like
  • Automated customer service
#545530
Reply to reviews
The person ahead of me has written a critique of Tracfone and Home Wireless. The comments are right on as the thoughts HSN has made a big mistake getting involved with these losers. One of the best action plans consumers might do is write the FCC in Washington D.C....
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Anonymous
Jerr

HSN is the one selling you the phone. They hyped it, and got you to buy it. I suggest you contact them.The phone you probably want is the LG Ultimate 2.

WirelessCenter
WirelessCenter

I am with The Wireless Center. HSN has a 30 day in home trial period (and this is extended during the holiday time). if you are not satisfied with the TracFone device and ar...

1.7
#544035
Reply to reviews
I just bought android tracfone from hsn who sent out all these phones with no pin, the simply wireless co they farm out service phone num of 18882228484 does not complete at the end of the recording that is suppose to provide your pin by saying the phone service is...
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Anonymous
Anonymous

I had this same issue today. I got my phones yesterday and every time I dial the 888-222-8484 number I get a tape saying the system is temporarily down. You posted your compla...

WirelessCenter
WirelessCenter

I am with The Wireless Center. We will be happy to assist you. If you call 1-888-222*8484 - leave a message. We do return voicemails promptly (usually within the same busin...

#539405
Reply to reviews
Followed instructions to activate phone, transferred previous service from old tracfone to this new phone, then redeemed 1500 promotional airtime minutes on September 5th, 2014. Received Text from tracfone that these 1500 mins were added plus received email as to the...
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Anonymous
tamster66

Hello. I purchased two of the tracfones from QVC. The battery life is terrible on both. Can I get these replaced?

WirelessCenter
WirelessCenter

Hello - I am with The Wireless Center (we provide the promotional service for this QVC purchase). I reviewed your QVC order and are not able to locate the order as you listed ...

#531605
Reply to reviews